FAQ
Orders
- Can I modify or cancel my order?
Contact us quickly after placing your order to see if it's still possible.
- How do I know if my order is confirmed?
You will receive an email informing you that your order is confirmed.
Payments
- What payment methods are accepted?
We accept payments by credit card as well as the payment options available on our website.
- Is payment on the site secure?
Yes, all transactions made on our site are secure in order to protect your information.
Delivery
- Do you deliver to French Polynesia and abroad?
Yes, with shipping costs (freight + courier)
- How long does delivery take?
For the islands, it depends on the flights to each destination.
For international destinations, it takes 15 days or more.
- How much does delivery cost?
Delivery charges vary depending on the destination.
Exchanges
- Can I exchange an item?
Yes, within 7 days from the day of purchase.
Retouching
- Do you offer alterations?
Yes, some alterations can be made.
- What alterations are possible?
We can perform simple alterations such as adjusting the garment to your figure.
- Are alterations free?
Our alterations are charged according to the work to be done.
Contact
- How can I contact you?
You can contact us via our social media channels, by phone or by visiting us directly in store.
- Where is your shop located?
Our shop is located in downtown Tahiti, on Titiaivai Street, behind the Cardella pharmacy. (Near Papeete Cathedral)